Social Media Monitoring

The importance of knowing your brand begins with what customers are saying about it both online and offline. We develop a strategy to manage the impact of social conversation on your brand online.

SolveIT Bahamas - Social Media Monitoring

To ensure brand protection, Social Media Monitoring is a big deal. Major brands understand the value of Social Media to their business. At SolveIT Bahamas, we help you to preserve your brand's social reputation. We implement strategies to improve brand retention. It is important to know what people are saying about you. Above all, not just in your business but across all social channels.

Listening to customers is more important than it’s ever been because their feedback is manifestly public where it’s historically been private. – Jay Baer

Importance of Social Media Monitoring

Brand mentions happen daily on social media. Social Listening targets online mentions. We focus on of transforming this exchange. We take a negative conversation and turn it into a positive one.

Are you listening to customers on social platforms? If not, do you want your business to be a part of the conversation? We want to help you.

Social Media connects billions of users in conversation. Your goal as a business is to discover new customers. But you must manage positive and negative reviews about your business. There must be a strategy on handling online brand mentions. Existing customers and prospects engage with your brand. Traditional customer service and support happens on social media.

We live in a modern world where users want immediate support. In many cases, extended support is not available. Email and telephone only is a risk. Above all, it is no longer enough for most businesses.

In conclusion, many businesses utilize social media to provide consumer support. In addition, they utilize it for promotion and marketing. This can be a daunting task. Especially if your business lacks the resources and social expertise. We implement and manage quality solutions. Every customer must deliver awesome customer care. In conclusion, build a rapport with your customers on social media. Get in touch to find out how we can help your business grow on Social Media.

The value of an idea lies in the using of it. — Thomas Edison, Co-Founder of General Electric

Testimonials

…Very Knowledgeable and professional. Broad experience, creative problem solver and very professional. I highly recommend.

A. Curry

CEO

I have received consulting from SolveIT Bahamas regarding IT matters for several years. Always the consummate professional and offers economical solutions. I highly recommend their expertise and service.

C. Humes

I needed assistance with my budding business and needed it to reflect each aspect of my product. In ways that surprised me SolveIT connected with my vision and executed perfectly. In the process, I received much needed advice on crafting and branding and marketing all in one shot. The initial consultation was very informative, the follow through and process communication impressive and project time markers were kept and often superseded – I am not sure they sleep on their end but SolveIT made a great impression on me!

K. Pratt

Owner

Meta Mindsets

Knowledgeable, efficient and gets the job done. SolveIT was exactly what our company needed and we continue to work together as we meet the needs of our customers.

L. Russell

Marketing Manager

The Mailboat Company Limited

These guys are the best ever, my business is doing much better because of SolveIT. I really appreciate how great they treated me. If you’re looking for a great consultant, look no further.

N. Herious

Entrepreneur

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We feature some of our more interesting projects / case studies which highlight how our technology and business solutions were utilized. Learn about how our solutions to improve the way you do business, jumpstart business initiatives and overcome challenges.

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Information technology (IT) firms yesterday said their will “heavily stress” the importance of business resiliency to every client once the COVID-19 pandemic is over. Philip Darville, SolveIT B

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